Privacy Policy
Introduction
NUZL respects the privacy of its users and processes personal data in accordance with the applicable laws of the Kingdom of Saudi Arabia, including the Personal Data Protection Law and its implementing regulations. This Policy applies to both guests and hosts. The data we process and the purpose of processing may differ depending on the account type and how NUZL is used
What Personal Data May We Process?
The data we process depends on the account type and services used. It may include account information such as name and mobile number, information provided when using the platform, booking data, information about places provided by hosts, files or information submitted when using a service or contacting support, and technical data needed to operate and protect the platform. We do not collect more personal data than is necessary for a specific and lawful purpose
Why Do We Process Personal Data?
We may process personal data to create and manage accounts, provide NUZL services, display and manage places and bookings according to the user type, process and track booking requests, communicate about the service, provide support, protect accounts and the platform, and comply with applicable legal requirements where relevant
How Do We Obtain Personal Data?
We obtain data that guests or hosts provide directly when creating an account, using NUZL services, listing a place, making a booking, or contacting us. Some data may also be generated automatically through use of the platform to the extent necessary to operate and secure it
When May We Share Personal Data?
Personal data may be disclosed to the extent necessary to provide the service or process a booking, to providers of services necessary to operate NUZL, or where disclosure is required or permitted by law. Any disclosure is limited to the data necessary for the relevant purpose and is subject to applicable personal data protection requirements
How Do We Protect Personal Data?
We take appropriate organizational and technical measures to protect personal data against unauthorized access, use, alteration, or disclosure, taking into account the nature of the data and the way it is processed
Data Retention and Destruction
We retain personal data for as long as necessary to fulfill the purposes for which it was collected or for the period required by applicable law. When there is no longer a legal or operational need to retain it, the data is destroyed or handled in a way that prevents identification of the individual, in accordance with applicable requirements
Your Personal Data Rights
Subject to the Personal Data Protection Law and applicable requirements, your rights may include the right to know how and why your data is collected and processed, access your personal data, request a copy of it, request correction, completion, or updating, request destruction where the legal conditions apply, and withdraw consent where processing is based on consent unless another lawful basis permits continued processing
Exercising Your Rights
Guests and hosts may contact NUZL through the designated privacy channel or the approved support channel to request the exercise of their personal data rights. We may need to verify your identity before processing a request in order to protect personal data from unauthorized access
Accuracy of Your Data
Please make sure that the information you provide to NUZL is accurate and up to date. You may update your information through the available methods or contact us to request a correction where necessary
Processing Data Outside Saudi Arabia
If NUZL services require personal data to be transferred to or processed outside the Kingdom of Saudi Arabia, this will be carried out in accordance with the applicable legal requirements and controls governing cross-border transfers of personal data
Updates to This Privacy Policy
We may update this Policy when our services, data processing practices, or legal requirements change. The updated version will be made available through NUZL, and users will be notified where required by law or where a change materially affects how their personal data is processed
Contact Us
For privacy-related questions or to exercise your personal data rights, you may contact NUZL through the approved contact channel available within the platform